Who we are
The Academic Helper ("we", "us") provides academic-support services to students. This policy explains how we collect, use and protect your personal data in line with the UK GDPR and the Data Protection Act 2018.
Information we collect
- Contact details you provide (name, email, phone/WhatsApp, country)
- Academic details (institution, course, level)
- Requirements and files you upload
- Basic technical data such as IP address and cookies
How we use your information
- To respond to enquiries and prepare quotes
- To deliver the services you request
- To send service notifications about your enquiries
- To improve our website and services
Sharing
We never sell your data. Files are only accessed by the team members handling your enquiry.
Retention
We keep enquiry data only as long as necessary to provide our services and meet legal obligations.
Your rights
You can request access, correction or deletion of your data at any time by contacting us.